S-Data — Organisation & resources
IT & enterprise service management (ITSM)
IT requests are scattered and recurring problems are solved from scratch each time.
Hoorad is the official sales representative of S-Data.
The sales & profit problem
IT requests are scattered and recurring problems are solved from scratch each time.
How it helps
- Service desk, incidents and problems
- Change management and asset inventory
- Knowledge base and service portal
- Support SLA monitoring
Who it fits
Technology companies and organisations with in-house IT.
What improves and how it is measured
Internal service quality; measured by resolution time.
Description based on the vendor's official information, rewritten by Hoorad.
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